Appointment Information

Thank you for considering Boardwalk OBGYN as your preferred practice for all your women's health needs. We strive to ensure that our patients receive the best healthcare experience and in order to achieve this, we ask that you please review our new patient appointment information below. 

Upon scheduling an appointment, please be sure to review our scheduling policy:

1. Provide a valid email address, date of birth, home address (no PO Boxes), phone numbers and complete insurance information, such as Insurance company, Member ID and INSURED PERSONS NAME ARE REQUIRED TO SCHEDULE AN APPOINTMENT.  The insurance information can be found on your insurance card, which you should bring to your first appointment along with a valid ID for the PATIENT. This enables us to verify insurance benefits prior to your visit and send out pertinent information to you if needed. PLEASE BE ADVISED YOUR APPOINTMENT IS NOT SCHEDULED UNTIL ALL INFORMATION NEEDED IS RECEIVED AND YOU RECEIVE A CALL FROM OUR SCHEDULING STAFF. THE STAFF MEMBER WILL EITHER OFFER THE APPOINTMENT TIME YOU REQUESTED OR OFFER A TIME AND DAY WE HAVE AVAILABLE. YOUR APPOINTMENT IS THEN SCHEDULED.

2. We utilize a service WHICH ALLOWS YOU TO CONFIRM, RESCHEDULE OR CANCEL YOUR APPOINTMENT. This is done via a PRERECORDED PHONE MESSAGE. All patients must confirm their appointments 3 days (72 hours) prior to the appointment time.  If not confirmed via this method the appointment will be canceled and you must reschedule.  However, if you confirm the appointment and fail to come, there will be a $25 charge.  Remember, there are other patients waiting for appointments and the providers have blocked out time for your appointment.  Please do not keep another patient from an appointment by not canceling. Everyone’s time is valuable. If you do need to reschedule, please contact us 24 hours prior to your appointment.   If an unforeseen event occurs within this time, please contact us as soon as possible. 

3. The patient will receive an email from our office TWO DAYS prior to their appointment with a link to complete the online registration and express check via the new Phreesia website.  Since this can be a lengthy process, we require that you complete it prior to your visit.  If this is not completed before the visit, your appointment WILL BE RESCHEDULED.

4. We cannot confirm a pregnancy prior to 8 weeks.  If you schedule an obstetrical appointment prior to 8 weeks, your insurance may charge you an extra copay/deductible for the visit, depending on your policy with them.  Visits prior to 8 weeks’ gestation are outside of the OB global period, excluding ultrasounds and labs. Lab work is not billed by our office but through Quest.

5. If a patient is more than 16 weeks into her pregnancy when requesting OB care with our practice, we require their medical records be reviewed by the provider (Dr.) BEFORE scheduling an appointment.  If we do not receive the records, you will not be scheduled.  You will be contacted after review for scheduling.

6. For those patients being seen for conception or procreative counseling be advised that many insurance companies deem this elective and may not cover the charges.  Therefore, we collect a flat fee of $150.00 at the time of the visit, which will be returned to the patient when their insurance pays for these charges.

Boardwalk Obstetrics & Gynecology

OB-GYNs & Midwives located in Irving, TX & Frisco, TX

At Boardwalk OB/GYN Associates, the doctors provide important obstetric and gynecological services for patients throughout the Irving, Texas area and the Dallas Metroplex, with a location now open in Frisco, Texas. Services offered at the practice include care for abnormal uterine bleeding, midwifery services, access to birth control, care for PCOS or polycystic ovary syndrome, pap smears, prenatal care, STD testing, high-risk pregnancy care, hysterectomies, care for urinary incontinence, infertility treatment, and vaginal rejuvenation.

Dr. Malathi Ellis is the founder of Boardwalk OB/GYN. She attended the North Carolina State University, graduating with a Bachelor’s of Science degree in Biochemistry. She went on to attend the East Carolina University Medical School. Dr. Ellis completed an internship and residency at the University of Arizona. She then moved to Dallas in 2005.

At Boardwalk OB/GYN, the providers strive to offer patients caring, quality, and convenient women's healthcare. To uphold these standards, the practice offers online health services through their website. These services include online appointment scheduling, access to medical records, and medication renewals. Patients can get more information about these services by contacting the office.

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Boardwalk Obstetrics & Gynecology

At Boardwalk OB/GYN Associates, the doctors provide important obstetric and gynecological services for patients throughout the Irving, Texas area and the Dallas Metroplex, with a location now open in Frisco, Texas. Services offered at the practice include care for abnormal uterine bleeding, midwifery services, access to birth control, care for PCOS or polycystic ovary syndrome, pap smears, prenatal care, STD testing, high-risk pregnancy care, hysterectomies, care for urinary incontinence, infertility treatment, and vaginal rejuvenation.

Dr. Malathi Ellis is the founder of Boardwalk OB/GYN. She attended the North Carolina State University, graduating with a Bachelor’s of Science degree in Biochemistry. She went on to attend the East Carolina University Medical School. Dr. Ellis completed an internship and residency at the University of Arizona. She then moved to Dallas in 2005.

At Boardwalk OB/GYN, the providers strive to offer patients caring, quality, and convenient women's healthcare. To uphold these standards, the practice offers online health services through their website. These services include online appointment scheduling, access to medical records, and medication renewals. Patients can get more information about these services by contacting the office.


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After Hours Emergencies

Please call the office during regular business hours for the following:
1) scheduling or rescheduling appointment
2) prescription refills
3) returning a call from office staff
4) other non-emergency questions

However, if you are experiencing an emergency please call 972-406-9911.
If you have trouble reaching someone for assistance please call 972-969-2350.


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Accepted Insurance Providers

Specific insurance plans accepted may vary by provider, please contact the office with any questions. We do not accept any Healthcare.gov Marketplace plans.

Aetna
Cigna
MultiPlan / PHCS
United Healthcare
Our Locations

Please click on the text box in the map for office hours